Attach the dongle to the requisite port on the PC. TAPI is a Microsoft interface that enables Windows machines to apply first- and third-party call control. Installation and Configuration 1. Thread Tools Show Printable Version. This interface is designed for call accounting and call billing applications.

Uploader: Nelkis
Date Added: 5 July 2018
File Size: 66.73 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 52774
Price: Free* [*Free Regsitration Required]

That’s why we’re here – to help you. For example, if your IP Office was configured ip office tapi a group of call center agents, you would want to iip an incoming call until an agent becomes available to take the call. Avaya use a dongle system — usually dongles are USB or parallel port.

The TAPI specification requires that a certain amount of core functionality is implemented, ip office tapi additionally defines a series of optional functionality that switch vendors phone systems may also implement. Refunds Policy Cookie Policy.

The common language they offce is called TAPI. The licence dongle uses this port.

Each PC is capable of controlling one telephone device see diagram below. This potentially introduces additional points of failure, as well as relying on non-standard interfaces and handsets. The IP Office can be configured to queue incoming calls that are being presented to a group of internal users.

Number of groups that the user is a member of that are currently outside their time profile Number of groups the user is a member of Number of groups the user ip office tapi currently ip office tapi from Number of unread voicemail messages Number of voicemail messages Outgoing call bar flag Outside call sequence number.

Select the Third Party option.

Sign in using DevConnect ID

DevConnect Technology Partner Logos. It can take some time for the dongle and IP Office unit to communicate correctly so be patient. Thanks in advance, Slobodan. Click OK to commit the new licence. No other use is permitted. This is the same password that ip office tapi entered in Manager when loading the configuration of the switch.

Join us in our CEC for a personalised look ip office tapi your office phone system project.

In addition, example source code is included, making it easy for developers to become familiar with IP Office CTI interfaces. You expressly understand and agree that you assume all risks associated with use or reliance on this content.

Forward on busy flag Forward on busy number Forward on no answer flag Forward unconditional flag Inside call sequence number Login code flag No answer timeout period Number of groups that the user ip office tapi Number of groups that ip office tapi user is a member of that are currently ip office tapi of service. Reboot for FeatureKey program to run. Optionally a wave driver licence is required per user if digit capture and voice record and playback functionality is required.

Absent message id Absent message set flag Absent text Call waiting on flag Can intrude flag Cannot be intruded upon flag Do not disturb exception list Do not disturb flag Follow me number Force login flag Forward hunt group flag Forward number.

Avaya IP Office and CTI – How Does It Work? What Does It Mean For You?

The additional features are:. Contact Telefonix Why Telefonix? Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your ip office tapi acquisition a transparent, comfortable one, backed up by as much information as you need and as ip office tapi demonstrations as you should ever want.

Demo Spend orfice time with us going over your project in detailmake sure it does exactly what you need.

IP Office Telephony API (TAPI) and DevLink Interface

Presence Services Connector Snap-in. A license must be purchased to enable the Third Ip office tapi mode. A comma-separated record is issued for each call, when the call is completed. Ensure that the following Avaya items are available: If offuce wave driver is not installed, you may still have the WAV Users tickbox checked and will still receive WAV user events without the need for a licence.

Avaya Interfaces Eligible for Testing. Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for ip office tapi losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

Please rate this